:root{--font-sans: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--surface: #ffffff;--surface-muted: #eef2f1;--border: #d7dddc;--ink: #18212c;--muted: #5d6975;--teal: #e5c100;--teal-dark: #806b00;--amber: #a65f00;--red: #a13d3d;--green: #e5c100;--shadow: 0 16px 45px rgba(30, 43, 55, .12)}.chat-widget-shell,.chat-widget-shell *,.admin-page,.admin-page *,.demo-page,.demo-page *{box-sizing:border-box}body.cdi-chatbot-demo{margin:0;min-width:320px;min-height:100vh;background:#f5f7f8}.chat-widget-shell,.admin-page,.demo-page{color:#18212c;font-family:var(--font-sans);font-synthesis:none;line-height:1.5;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}.chat-widget-shell button,.chat-widget-shell textarea,.chat-widget-shell input,.admin-page button,.admin-page textarea,.admin-page input,.demo-page button,.demo-page input{font:inherit}.chat-widget-shell button,.admin-page button,.demo-page button{cursor:pointer}.chat-widget-shell button:disabled,.chat-widget-shell textarea:disabled,.admin-page button:disabled,.admin-page textarea:disabled{cursor:not-allowed;opacity:.62}#app{min-height:0}.admin-page{min-height:100vh;padding:24px;background:linear-gradient(180deg,rgba(229,193,0,.12),transparent 280px),#f5f7f8}.admin-page__workspace{display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:20px;width:min(1180px,100%);margin:0 auto}.admin-page__sidebar,.chat-widget{border:1px solid var(--border);border-radius:8px;background:var(--surface);box-shadow:var(--shadow)}.chat-widget-shell--floating{position:fixed;right:22px;bottom:22px;z-index:2147483000;width:min(410px,calc(100vw - 24px))}.chat-widget-shell--inline{min-width:0}.chat-widget-launcher{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-width:118px;min-height:48px;margin-left:auto;padding:10px 16px;border:1px solid var(--teal);border-radius:999px;color:var(--ink);background:var(--teal);box-shadow:var(--shadow);font-weight:700}.chat-widget-launcher img{width:30px;height:30px;border-radius:50%;object-fit:cover;background:#050505}.chat-widget-launcher:hover{background:#d2b100}.demo-page{min-height:100vh;padding:48px min(500px,28vw) 56px 48px;background:linear-gradient(180deg,rgba(229,193,0,.14),transparent 340px),linear-gradient(90deg,#fff,#f7f8f8 58%,#eef1f2)}.demo-page__intro,.demo-page__grid,.demo-page__prompts,.demo-page__note{width:min(760px,100%)}.demo-page__brand{display:flex;align-items:center;gap:14px;margin-bottom:28px}.demo-page__brand img{width:58px;height:58px;border:2px solid var(--teal);border-radius:50%;object-fit:cover;background:#050505}.demo-page__brand p,.demo-page__eyebrow{margin:0;color:var(--muted);font-size:.78rem;letter-spacing:0;text-transform:uppercase}.demo-page__brand h1{margin:2px 0 0;color:var(--ink);font-size:clamp(2.6rem,7vw,5.8rem);line-height:.95;letter-spacing:0}.demo-page__lead{max-width:680px;margin:0;color:#263241;font-size:1.18rem;line-height:1.65}.demo-page__badges{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}.demo-page__badges span{display:inline-flex;align-items:center;gap:8px;min-height:34px;padding:7px 10px;border:1px solid rgba(229,193,0,.38);border-radius:6px;color:#6f5d00;background:#e5c1001f;font-size:.9rem}.demo-page__grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:42px}.demo-feature{min-height:174px;padding:16px;border:1px solid var(--border);border-radius:8px;background:#ffffffc7}.demo-feature svg{color:#806b00}.demo-feature h2{margin:14px 0 8px;color:var(--ink);font-size:1rem;line-height:1.25;letter-spacing:0}.demo-feature p{margin:0;color:var(--muted);font-size:.92rem;line-height:1.55}.demo-page__prompts{margin-top:42px}.demo-page__prompts h2{margin:2px 0 16px;color:var(--ink);font-size:1.5rem;letter-spacing:0}.demo-page__prompt-list{display:flex;flex-wrap:wrap;gap:10px}.demo-page__prompt-list button{min-height:38px;max-width:100%;padding:8px 11px;border:1px solid var(--border);border-radius:6px;color:var(--ink);background:#fff;text-align:left;line-height:1.35;overflow-wrap:anywhere;white-space:normal}.demo-page__prompt-list button:hover{border-color:var(--teal);color:#6f5d00}.demo-page__note{display:grid;grid-template-columns:24px minmax(0,1fr);gap:10px;margin-top:36px;padding:14px 0;border-top:1px solid var(--border);color:var(--muted)}.demo-page__note svg{margin-top:2px;color:#806b00}.demo-page__note p{margin:0;line-height:1.6}.admin-page__sidebar{display:flex;flex-direction:column;gap:22px;align-self:start;padding:18px}.admin-page__brand{display:flex;gap:12px;align-items:center;padding-bottom:18px;border-bottom:1px solid var(--border)}.admin-page__mark{display:grid;width:48px;height:48px;place-items:center;border-radius:8px;color:var(--ink);background:var(--teal);font-weight:800}.admin-page__brand p,.chat-widget__eyebrow{margin:0;color:var(--muted);font-size:.78rem;text-transform:uppercase;letter-spacing:0}.admin-page__brand strong{display:block;font-size:1rem}.admin-page__section{display:grid;gap:8px}.admin-page__section h2{margin:0 0 4px;color:var(--ink);font-size:.9rem}.admin-page__section button,.chat-widget__suggestions button{display:inline-flex;align-items:center;justify-content:flex-start;gap:8px;min-height:38px;border:1px solid var(--border);border-radius:6px;color:var(--ink);background:#fff;text-align:left}.admin-page__section button{width:100%;padding:8px 10px}.admin-page__section button:hover,.chat-widget__suggestions button:hover,.chat-input__send:hover{border-color:var(--teal)}.admin-page__pill{display:flex;align-items:center;gap:8px;min-height:38px;padding:8px 10px;border:1px solid rgba(229,193,0,.45);border-radius:6px;color:#6f5d00;background:#e5c1001f;font-size:.9rem}.admin-page__pill--accent{border-color:#a65f0059;color:#6f4102;background:#a65f0014}.chat-widget{display:grid;grid-template-rows:auto minmax(260px,1fr) auto auto;width:100%;height:min(680px,calc(100vh - 88px));overflow:hidden}.chat-widget-shell--inline .chat-widget{height:min(760px,calc(100vh - 48px))}.chat-widget__header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--border)}.chat-widget__brand{display:flex;align-items:center;gap:10px;min-width:0}.chat-widget__brand img{width:42px;height:42px;flex:0 0 auto;border:2px solid var(--teal);border-radius:50%;object-fit:cover;background:#050505}.chat-widget__header-actions{display:flex;align-items:center;gap:8px}.chat-widget__header h1{margin:2px 0 0;font-size:1.05rem}.chat-widget__status{display:inline-flex;align-items:center;gap:8px;min-height:32px;padding:6px 10px;border:1px solid rgba(229,193,0,.45);border-radius:6px;color:#6f5d00;background:#e5c1001f;font-size:.88rem;white-space:nowrap}.chat-widget__status span{width:8px;height:8px;border-radius:50%;background:var(--green)}.chat-widget__icon-button{display:grid;width:32px;height:32px;place-items:center;border:1px solid var(--border);border-radius:6px;color:var(--ink);background:#fff}.chat-widget__icon-button:hover{border-color:var(--teal);color:var(--teal-dark)}.chat-widget__messages{display:flex;flex-direction:column;gap:12px;padding:18px 20px;overflow-y:auto;background:#fbfcfc}.chat-message{display:grid;grid-template-columns:34px minmax(0,1fr);gap:10px;max-width:min(760px,92%)}.chat-message--user{align-self:end}.chat-message--assistant{align-self:start}.chat-message__avatar{display:grid;width:34px;height:34px;place-items:center;border-radius:8px;color:var(--ink);background:var(--teal);overflow:hidden}.chat-message__avatar img{width:100%;height:100%;object-fit:cover}.chat-message--user .chat-message__avatar{background:#354253}.chat-message--escalated .chat-message__avatar{background:var(--amber)}.chat-message__body{padding:11px 12px;border:1px solid var(--border);border-radius:8px;background:#fff}.chat-message--user .chat-message__body{color:#fff;border-color:#354253;background:#354253}.chat-message__meta{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:4px;color:var(--muted);font-size:.76rem}.chat-message--user .chat-message__meta{color:#ffffffc2}.chat-message__intent{padding:2px 5px;border-radius:4px;color:var(--teal-dark);background:#e5c10024;font-size:.68rem;overflow-wrap:anywhere}.chat-message p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.chat-message__reason{margin-top:8px!important;color:var(--amber);font-size:.88rem}.chat-widget__typing{display:inline-flex;align-items:center;gap:8px;align-self:start;min-height:34px;padding:8px 10px;border:1px solid var(--border);border-radius:6px;color:var(--muted);background:#fff}.chat-widget__typing svg{animation:spin .9s linear infinite}.chat-widget__escalation{padding:0 20px 12px;background:#fbfcfc}.support-escalation{display:grid;grid-template-columns:36px minmax(0,1fr) auto;gap:10px;align-items:center;padding:12px;border:1px solid rgba(166,95,0,.34);border-radius:8px;background:#fff8ed}.support-escalation__icon{display:grid;width:36px;height:36px;place-items:center;border-radius:8px;color:#fff;background:var(--amber)}.support-escalation__content strong{display:block}.support-escalation__content p{margin:2px 0 0;color:#6b5a42;font-size:.9rem}.support-escalation__action{display:inline-flex;align-items:center;gap:6px;min-height:34px;padding:7px 10px;border-radius:6px;color:#fff;background:var(--amber);text-decoration:none;white-space:nowrap}.chat-widget__suggestions{display:flex;flex-wrap:wrap;gap:8px;padding:12px 20px;border-top:1px solid var(--border);background:var(--surface)}.chat-widget__suggestions button{padding:7px 10px;color:var(--teal-dark)}.chat-input{display:grid;grid-template-columns:minmax(0,1fr) 44px;gap:10px;padding:14px 20px 18px;border-top:1px solid var(--border);background:var(--surface)}.chat-input__field{width:100%;min-height:72px;max-height:160px;resize:vertical;padding:10px 12px;border:1px solid var(--border);border-radius:8px;color:var(--ink);background:#fff}.chat-input__field:focus{border-color:var(--teal);outline:3px solid rgba(229,193,0,.22)}.chat-input__send{display:grid;width:44px;height:44px;place-items:center;align-self:end;border:1px solid var(--teal);border-radius:8px;color:var(--ink);background:var(--teal)}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width: 820px){.demo-page{padding:28px 16px 760px}.demo-page__grid{grid-template-columns:1fr}.demo-feature{min-height:0}.admin-page{padding:12px}.admin-page__workspace{grid-template-columns:1fr}.admin-page__sidebar{order:2}.chat-widget-shell--inline .chat-widget{height:78vh}.support-escalation{grid-template-columns:36px minmax(0,1fr)}.support-escalation__action{grid-column:1 / -1;justify-content:center}}@media (max-width: 560px){.demo-page{padding:24px 14px 730px}.demo-page__brand h1{font-size:3rem}.demo-page__lead{font-size:1rem}.chat-widget-shell--floating{right:10px;bottom:10px;width:calc(100vw - 20px)}.chat-widget-shell--floating .chat-widget{height:min(680px,calc(100vh - 20px))}.chat-widget__header{align-items:flex-start;gap:10px}.chat-widget__header-actions{width:100%;justify-content:space-between}.chat-message{max-width:100%}.chat-input{grid-template-columns:minmax(0,1fr)}.chat-input__send{width:100%}}